Privacy Policy

Last Updated: 21 July 2025

Introduction

Cardoon ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our subscription cooking service (the "Service") at cardoon.com.

Information We Collect

• Personal Identifiers: Name, email address, contact details.
• Payment Details: Payment information processed via third-party secure providers.
• Food and Dietary Preferences: Culinary preferences, dietary restrictions, and recipe interactions.
• Usage Data: Activity logs, browsing history, device type, IP address.
• Customer Support: Communication records and any provided feedback.
• Cookies: Essential and analytics cookies for service functionality and improvement.

How We Use Your Information

• Providing, personalising, and improving the Service.
• Managing subscriptions, payments, and renewals.
• Sending service-related and optional promotional communications.
• Analysing usage patterns to enhance our platform.
• Ensuring security and compliance with legal obligations.

Third-Party Services

We utilise trusted third-party providers for:

• Payment processing
• Website analytics
• Customer support and communication tools
• Website hosting and infrastructure

We never sell your personal data or share it for third-party marketing purposes.

Cookies and Tracking Technologies

We use cookies for essential site functionality and analytics. You can control cookie settings via your browser preferences.

Data Retention and Deletion

Personal data is retained only as long as necessary or legally required. You can cancel your subscription anytime and request account deletion where permitted by law.

Your Privacy Rights (GDPR and CCPA)

You have specific rights depending on your jurisdiction, including access, rectification, deletion, and portability of your data. California residents have additional rights under the CCPA.

To exercise these rights, contact us at privacy[at]cardoon[dot]com.

Data Security

We implement robust security measures, including SSL encryption and strict access controls, to protect your data.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be communicated via our website or email. Continued use of the Service indicates acceptance of any changes.

Contact Us

For questions or requests regarding privacy, please email us at privacy[at]cardoon[dot]com.

Thank you for trusting Cardoon with your culinary journey.